Hazeldene

Water:

The water in the area might be off please check your water metre in the unit and also ask the tenants in the other units in the building if they have water in their unit.

If the water in the area is off we as the building managers won’t be able to do anything and will have to wait for the municipality to switch water back on in the area.

If there is 0 Litres on your water metre in the unit, please download the Metro Pay App on your phone 

https://play.google.com/store/apps/details?id=za.co.ipay.ei.metropp&hl=en&gl=US

Or

https://apps.apple.com/za/app/metro-pay/id1534285887

Register as a user on the app by using the metre number in your Apartment Unit.

Water Meter Numbers (Metro Prepaid)
Unit 1 – Ground Floor 41253429223
Unit 2 – First Floor 41255047049
Unit 3 – First Floor 41255053195
Unit 4 – At the back of property on Ground floor 41253434207
Unit 5 – Ground Floor 41255419693
Unit 6 – Ground Floor 41255422051

You can buy a 200-litre token from Metro Prepaid through their app or by SMS. After getting the token, enter it into your apartment’s water metre to load water tokens for your unit. You can also call Metro Prepaid at 087 354 5565 to purchase tokens over the phone.

Electricity:

For  Hazeldene Court – Unit 1, 2, 3, 4

  Electricity Meter Numbers (Wireit)
Unit 1 – Ground Floor O4121099826
Unit 2 – First Floor O4135508234
Unit 3 – First Floor O4149925168
Unit 4 – At the back of property on Ground floor O4149925168

Register with WIREIT online.

https://www.wireit.co.za/Register.aspx 

Load WIREIT as bank beneficiary to make online payment for electricity tokens.

https://www.wireit.co.za/Downloads.aspx 

ATM PURCHASING PROCEDURE FOR WIREIT 

  • Go into your bank to the enquiries counter 
  • Request for a NEW Beneficiary to be loaded onto your account 
  • The NEW beneficiary must be taken from the “Bank Defined Beneficiary” List 

The account Numbers as follows 

  1. a)  Nelson Mandela Bay will be: WIREIT – NMBM 

b) Once they confirm that the new beneficiary is loaded, you are ready to purchase your electricity via ATM.

CELLPHONE BANKING – PURCHASING PROCEDURE FOR WIREIT 

  • Go into your bank to the enquiries counter. 
  • Request for a NEW Beneficiary to be loaded onto your account. 
  • The NEW beneficiary must be taken from the “Bank Defined Beneficiary” List 

The account Numbers as follows. 

  1. a)  Nelson Mandela Bay will be: WIREIT – NMBM 

b)  Add your Metre Number as a reference. 

Once they confirm that the new beneficiary is loaded, you are ready to   purchase your electricity via ATM.

For Hazeldene Court – Unit 5,6 – Buy electricity by using metre number

  Electricity Meter Numbers 
Unit 5 – Ground Floor 14446738024
Unit 6 – Ground Floor 14446738016

Register with Recharger and buy online electricity tokens.

https://recharger.payportal.co.za

 

Water or Electricity:

Yes, if the basic monthly water and electricity contribution from landlords are finished tenants can contribute to water and electricity themselves.

Property Maintenance:

1). Who should I contact if I have a problem in the unit?

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Property*

2). What should I do if the WIFI isn’t working?

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Property*

  • The municipality collects black bags/rubbish on Mondays at 5:30 am. 
  • When your apartment’s rubbish bags are full, please remove them and place them in the rubbish area under the stairs in the building’s reception area. 
  • The building manager is responsible for putting them out on Monday mornings.

Property Rules:

Tenants, daily visitors (no sleepovers), building managers, cleaners and handymen.

Urban-dwell buildings are smoke free, alcohol free and drug free premises. Smoking of cannabis is also not allowed on our premises. Not adhering to these rules will unfortunately force building managers to implement penalties and can cause the landlord to terminate the lease with the tenant involved.

Tenants are not allowed to lend or borrow any money from each other or anyone that works at the Urban-dwell buildings. If tenants decide to not follow the building rules with regards to money lending the building managers and landlords will not take any responsibility for any loss because of that.

General Property Information:

Bed, desk, chair, cupboard, and lamp

No heaters or cooking appliances are allowed in the tenants’ rooms.

Fridge, microwave, toaster, kettle, stove.

Tenants, daily visitors (no sleepovers), building managers, cleaners and handymen.